multiple support channelsAllow customers to reach you anytime, from anywhere
Embed eSolver’s customer portal in your website or send customers a unique link. This way, customers can easily send feedback and support tickets. Once they submit items, you will find them in your account and can start assigning and managing them right away.
Customer portal for your website
Add a simple script to your website and get a "side tab" helpdesk widget for your site.
Capture tickets from email
Automatically forward all support emails to eSolver and capture, manage and respond to them there.
Easily log tickets that come from other sources
Quickly log tickets that arrive by phone, in-person, or from other sources (or just email them in).